I am so in love with my branding, I receive compliments everyday.The developers are absolutely top notch designers & developers. My company just launched our completely revamped website and couldn't be any happier with the way the site turned out, and our experience with webEmpire. They took our old website with outdated graphics, fonts, etc., and transformed it into a modern and incredibly attra...
I have worked with 4 other web developers on my website and was never fully satisfied. I was referred to The Web Empire by my trusted IT professional and was amazed within the first week. The site was delivered on time, on budget and exceeded my expectations. As for their work on SEO, I'm still somewhat confused by how they did it -- but within a week my site was appearing on google's first page. ...
Our website is great. It has a terrific layout and the photos are displayed nicely and really enhance what our business is about. It is very easy to navigate the website. Thank you so much for how caring you were for my needs during this experience. You were amazing in bringing the concepts and ideas that were in my head to life. You made this whole experience a pleasure.Your patience and time are...
Working with the WebEmpire has been a breeze from start to finish. They are extremely personable and was able to help us come up with a theme and logo that really speak for our brand. From the first meeting through the creation of our website and now the maintencance and upkeep of our website, they are always there to answer questions and to give his professional opinion and advice. We love workin...
The Web Empire created my website, and they continue to provide their services with any changes and improvements needed. They are very knowledgeable in terms of SEO and latest changes affecting rankings on Google and other search sites. The team is fast in responding, and will take the time to explain what the best practices are. I have recommended them in the past and would do it again....
I have had the best experience with The Web Empire. . . I came to them with my vision and they helped me turn it into a reality. I knew in my mind what I wanted and the talented staff at The Web Empire were able to bring it to life for me. I have several words to describe them but I feel the one that fits him best is innovative. . . They were willing to take a chance to create something completely...
The Web Empire was a God sent for my business!! I am beyond grateful and impressed with their endless support and knowledge! Any time of day or night he was always available to answer any question or concern I had! Having the new website launched for almost 2 months now I have seen such a difference in the traffic drawn to it! Thank you! Thank you! Thank you!!! Hands down recommend them in a hear...
I have been searching for a web designer for some time. I did not want to fall into the marketing trap of many "web designers" that are out there looking to make a quick buck and disappear. I found The Web Empire through another satisfied customer of them and when I called, I knew I found someone that was different. They are very professional and they know how to guide you in the right direction, ...
I own an acting school in New York City. I love what I do but my internet and business skills are sorely lacking. The Web Empire, have taken over almost all aspects of my online presence. They understand my needs and the type of students and working professionals I wish to attract. The clever interactive design of my website, excellent SEO and social networking strategy, and their 24/7 availabilit...
The full service I've got from TWE was extremely professional and value added to my business. SEO helped us appear at the 1st page of Google with all the requested keywords. Website layout is now clean and user friendly. I've seen 20 times more traffic in less than 3 months, and my business growth is more obvious than ever. Thank you!...
I interviewed 14 firms when deciding who to work with as a developer and am truly grateful to have chosen TWE. Not only have all my development needs been met, the key competitive advantage of TWE is the invaluable strategic insight they also provide. My project is treated as the highest priority and deadlines are never missed. Not once. Furthermore, the site was architected in a way where future ...
Driving customer loyalty with Social Media Customer Service
Empower your customer service expertise by utilizing the power of social media. Customer expectations are very high nowadays and if you are truly aware about that then you’ll know that they expect service via social media. With the endless possibilities of creating engagement between brands and customers, there is no reason that social media and customer service should not meet.
All Customers, Any Time, Every Channel-Deliver Delight of Social Customer Service
When handled properly, it could deliver stunning results in terms of brand loyalty, customer satisfaction and lead generation. Being an innovative Social Media Agency in New York, we help you create a better customer service experience and at surprisingly affordable rates. Grow new leads and relationships with patrons across their most relevant digital touchpoints.
Social Media Customer Service can help you with the following:
- Create a live chat to your website through your Facebook Page
- Create a live chat to your website through your Instagram's page
- Create a live chat from almost any social media network directly to your business customer service department
- Follow, analyze and boost your client's communication
- Dramatically increase the results for hot offers and deals
- 24/7 reply to your clients with advanced A.I. systems
- Utilize the power of A.I. robot systems to drive new traffic to your app or website
- Compare traditional methods of sales with the social media results
- Decrease - dramatically - your Real Cost per Customer
Why Social Media Customer Service:
Get rid of bad customer experiences that act as a deterrent when it comes to brand loyalty, customer retention and satisfaction. Social Media Customer Service has evolved as an imperative choice for brands who wish to satisfy their customers and provides lower operational costs when compared to other conventional customer service procedures. Easily you can provide proactive customer service, catch a wind of any potential problems even before complaints start or a bad review appears and at the end of the day you will be able to provide the best customer service experience.
With the correct SMCS you will have better brand loyalty, customer retention and satisfaction guarantee.
Rebrand your customer service experience with the power of social media and social media community. Your customers want easy to find their answers online, whether it’s through search or social media. With our social customer service package, you can reduce costs by creating a better customer service experience and dramatically increase your customer satisfaction.